.ticket-page {
    display: grid;
    gap: 1rem;
    color: var(--dc-ink, #172033);
}

.ticket-page-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
}

.ticket-page-header h1 {
    margin: 0;
    font-size: clamp(1.55rem, 2.5vw, 2.15rem);
}

.ticket-page-header p {
    max-width: 720px;
    margin: .3rem 0 0;
    color: var(--dc-muted-a11y, #667085);
}

.ticket-eyebrow {
    margin-bottom: .25rem;
    color: var(--dc-orange-deep, #b84b00);
    font-size: .7rem;
    font-weight: 800;
    letter-spacing: .09em;
    text-transform: uppercase;
}

.ticket-header-actions,
.ticket-row-actions,
.ticket-quick-actions,
.ticket-form-actions {
    display: flex;
    align-items: center;
    gap: .5rem;
}

.ticket-header-actions {
    flex-wrap: wrap;
    justify-content: flex-end;
}

.ticket-header-actions form,
.ticket-row-actions form,
.ticket-quick-actions form {
    margin: 0;
}

.ticket-panel {
    min-width: 0;
    padding: 1rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-radius: 12px;
    background: var(--dc-panel, #fff);
    box-shadow: 0 8px 24px rgba(15, 23, 42, .05);
}

.ticket-stat-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(100px, 1fr));
    gap: .65rem;
}

.ticket-stat {
    display: grid;
    gap: .15rem;
    padding: .75rem .85rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-radius: 10px;
    background: var(--dc-panel, #fff);
    color: inherit;
    text-decoration: none;
}

.ticket-stat:hover {
    border-color: color-mix(in srgb, var(--dc-orange, #f97316) 45%, var(--dc-line, #e1e5eb));
    color: inherit;
}

.ticket-stat span {
    color: var(--dc-muted-a11y, #667085);
    font-size: .72rem;
}

.ticket-stat strong {
    font-size: 1.35rem;
    line-height: 1;
}

.ticket-stat.is-danger strong { color: var(--dc-danger, #b42318); }
.ticket-stat.is-warning strong { color: #b54708; }
.ticket-stat.is-info strong { color: var(--dc-info, #175cd3); }

.ticket-filters {
    display: grid;
    grid-template-columns: minmax(240px, 2fr) repeat(5, minmax(125px, 1fr)) auto auto auto;
    align-items: center;
    gap: .55rem;
    margin-bottom: .9rem;
}

.ticket-filter-check {
    display: inline-flex;
    align-items: center;
    gap: .4rem;
    min-height: 38px;
    white-space: nowrap;
    font-size: .8rem;
}

.ticket-result-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .65rem;
    color: var(--dc-muted-a11y, #667085);
    font-size: .8rem;
}

.ticket-table {
    margin-bottom: 0;
    font-size: .82rem;
}

.ticket-table th {
    border-bottom-width: 1px;
    color: var(--dc-muted-a11y, #667085);
    font-size: .68rem;
    letter-spacing: .04em;
    text-transform: uppercase;
    white-space: nowrap;
}

.ticket-table td {
    border-color: var(--dc-line, #e1e5eb);
}

.ticket-table tr.is-overdue {
    background: color-mix(in srgb, var(--dc-danger, #b42318) 5%, transparent);
}

.ticket-title-link {
    display: grid;
    gap: .08rem;
    min-width: 210px;
    color: inherit;
    text-decoration: none;
}

.ticket-title-link:hover strong,
.ticket-kanban-card > a:hover strong {
    color: var(--dc-orange-deep, #b84b00);
}

.ticket-number {
    color: var(--dc-muted-a11y, #667085);
    font-size: .66rem;
    font-weight: 800;
    letter-spacing: .04em;
}

.ticket-label-line,
.ticket-detail-labels {
    display: flex;
    flex-wrap: wrap;
    gap: .25rem;
    margin-top: .3rem;
}

.ticket-label-line span,
.ticket-detail-labels span {
    padding: .12rem .38rem;
    border-radius: 999px;
    background: #f2f4f7;
    color: #475467;
    font-size: .64rem;
}

.ticket-priority,
.ticket-status {
    display: inline-flex;
    align-items: center;
    width: max-content;
    padding: .22rem .45rem;
    border-radius: 999px;
    font-size: .68rem;
    font-weight: 800;
    white-space: nowrap;
}

.ticket-priority.is-critical {
    background: #fee4e2;
    color: #b42318;
}

.ticket-priority.is-high {
    background: #ffead5;
    color: #b54708;
}

.ticket-priority.is-normal {
    background: #eaf2ff;
    color: #175cd3;
}

.ticket-priority.is-low {
    background: #f2f4f7;
    color: #475467;
}

.ticket-status.is-new {
    background: #f2f4f7;
    color: #344054;
}

.ticket-status.is-progress {
    background: #eaf2ff;
    color: #175cd3;
}

.ticket-status.is-waiting {
    background: #fef0c7;
    color: #93370d;
}

.ticket-status.is-done {
    background: #dcfae6;
    color: #067647;
}

.ticket-status.is-cancelled {
    background: #f2f4f7;
    color: #667085;
    text-decoration: line-through;
}

.ticket-overdue {
    color: var(--dc-danger, #b42318);
    font-weight: 800;
}

.ticket-empty {
    display: grid;
    place-items: center;
    gap: .25rem;
    min-height: 180px;
    color: var(--dc-muted-a11y, #667085);
    text-align: center;
}

.ticket-empty strong {
    color: var(--dc-ink, #172033);
}

.ticket-kanban {
    display: grid;
    grid-template-columns: repeat(5, minmax(220px, 1fr));
    gap: .75rem;
    overflow-x: auto;
}

.ticket-kanban-column {
    min-width: 220px;
    padding: .65rem;
    border-radius: 10px;
    background: #f7f8fa;
}

.ticket-kanban-column > header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: .55rem;
}

.ticket-kanban-column > header > strong {
    color: var(--dc-muted-a11y, #667085);
    font-size: .75rem;
}

.ticket-kanban-list {
    display: grid;
    gap: .55rem;
}

.ticket-kanban-card {
    display: grid;
    gap: .55rem;
    padding: .7rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-left-width: 4px;
    border-radius: 9px;
    background: #fff;
}

.ticket-kanban-card.is-critical { border-left-color: #d92d20; }
.ticket-kanban-card.is-high { border-left-color: #f79009; }
.ticket-kanban-card.is-normal { border-left-color: #2e90fa; }
.ticket-kanban-card.is-low { border-left-color: #98a2b3; }

.ticket-kanban-card > a {
    display: grid;
    gap: .1rem;
    color: inherit;
    text-decoration: none;
}

.ticket-card-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .4rem;
    font-size: .68rem;
}

.ticket-assignee {
    overflow: hidden;
    color: var(--dc-muted-a11y, #667085);
    font-size: .68rem;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-form-page {
    max-width: 1050px;
    margin-inline: auto;
}

.ticket-form-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1rem;
}

.ticket-field-wide {
    grid-column: span 2;
}

.ticket-field-full {
    grid-column: 1 / -1;
}

.ticket-field .form-label {
    margin-bottom: .3rem;
    font-size: .78rem;
    font-weight: 750;
}

.ticket-form-actions {
    justify-content: flex-end;
    margin-top: 1.1rem;
    padding-top: 1rem;
    border-top: 1px solid var(--dc-line, #e1e5eb);
}

.ticket-details-grid {
    display: grid;
    grid-template-columns: minmax(0, 2fr) minmax(280px, .8fr);
    align-items: start;
    gap: 1rem;
}

.ticket-details-main,
.ticket-details-side {
    display: grid;
    gap: 1rem;
}

.ticket-detail-badges {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: .35rem;
    margin-bottom: .35rem;
}

.ticket-description {
    line-height: 1.6;
    overflow-wrap: anywhere;
    white-space: pre-wrap;
}

.ticket-section-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .8rem;
}

.ticket-section-heading h2 {
    margin: 0;
    font-size: 1rem;
}

.ticket-section-heading > span {
    color: var(--dc-muted-a11y, #667085);
    font-size: .72rem;
}

.ticket-status-form {
    display: grid;
    grid-template-columns: minmax(160px, .8fr) minmax(220px, 1.5fr) auto;
    gap: .55rem;
}

.ticket-reminder-line {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .7rem;
    margin-top: .75rem;
    padding: .6rem .7rem;
    border-radius: 8px;
    background: #f7f8fa;
    font-size: .76rem;
}

.ticket-reminder-line.is-due {
    background: #fff4ed;
    color: #b54708;
}

.ticket-comment-form {
    display: grid;
    gap: .55rem;
    margin-bottom: .9rem;
}

.ticket-comment-form .btn {
    justify-self: end;
}

.ticket-timeline,
.ticket-history-list,
.ticket-attachment-list {
    display: grid;
    gap: .6rem;
}

.ticket-timeline-item,
.ticket-history-item {
    padding: .65rem .75rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-radius: 8px;
    background: #fbfcfd;
}

.ticket-timeline-item header {
    display: flex;
    justify-content: space-between;
    gap: .5rem;
    margin-bottom: .35rem;
    font-size: .72rem;
}

.ticket-timeline-item time,
.ticket-history-item small {
    color: var(--dc-muted-a11y, #667085);
}

.ticket-timeline-item p {
    margin: 0;
    line-height: 1.5;
    overflow-wrap: anywhere;
    white-space: pre-wrap;
}

.ticket-history-item {
    display: grid;
    gap: .2rem;
    font-size: .75rem;
}

.ticket-meta-list {
    display: grid;
    gap: .7rem;
    margin: 0;
}

.ticket-meta-list > div {
    display: grid;
    grid-template-columns: minmax(90px, .65fr) minmax(0, 1fr);
    gap: .6rem;
}

.ticket-meta-list dt {
    color: var(--dc-muted-a11y, #667085);
    font-size: .7rem;
    font-weight: 650;
}

.ticket-meta-list dd {
    margin: 0;
    font-size: .76rem;
    overflow-wrap: anywhere;
}

.ticket-attachment-form {
    display: grid;
    gap: .5rem;
    margin-bottom: .75rem;
}

.ticket-attachment-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .4rem;
    padding: .55rem .6rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-radius: 8px;
}

.ticket-attachment-item > a {
    display: grid;
    min-width: 0;
    color: inherit;
    font-size: .72rem;
    text-decoration: none;
}

.ticket-attachment-item > a strong {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-attachment-item small,
.ticket-empty-inline {
    color: var(--dc-muted-a11y, #667085);
    font-size: .68rem;
}

@media (max-width: 1350px) {
    .ticket-stat-grid {
        grid-template-columns: repeat(4, minmax(120px, 1fr));
    }

    .ticket-filters {
        grid-template-columns: repeat(4, minmax(140px, 1fr));
    }

    .ticket-search {
        grid-column: span 2;
    }
}

@media (max-width: 900px) {
    .ticket-page-header,
    .ticket-reminder-line {
        align-items: stretch;
        flex-direction: column;
    }

    .ticket-header-actions {
        justify-content: flex-start;
    }

    .ticket-stat-grid {
        grid-template-columns: repeat(2, minmax(120px, 1fr));
    }

    .ticket-filters,
    .ticket-form-grid,
    .ticket-details-grid,
    .ticket-status-form {
        grid-template-columns: 1fr;
    }

    .ticket-search,
    .ticket-field-wide,
    .ticket-field-full {
        grid-column: auto;
    }
}

@media (max-width: 520px) {
    .ticket-stat-grid {
        grid-template-columns: 1fr 1fr;
    }

    .ticket-panel {
        padding: .75rem;
    }

    .ticket-result-toolbar {
        align-items: flex-start;
        flex-direction: column;
    }
}

.start-ticket-card {
    display: grid;
    gap: .7rem;
}

.start-ticket-card .dashboard-card-title {
    margin-bottom: 0;
}

.start-ticket-stats {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: .35rem;
}

.start-ticket-stat {
    display: grid;
    justify-items: center;
    padding: .42rem .25rem;
    border-radius: 7px;
    background: #f7f8fa;
    color: inherit;
    text-decoration: none;
}

.start-ticket-stat strong {
    font-size: .95rem;
}

.start-ticket-stat span {
    color: var(--dc-muted-a11y, #667085);
    font-size: .57rem;
}

.start-ticket-stat.is-danger strong {
    color: var(--dc-danger, #b42318);
}

.start-ticket-list {
    display: grid;
    gap: .35rem;
}

.start-ticket-row {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    align-items: center;
    gap: .5rem;
    padding: .45rem .5rem;
    border: 1px solid var(--dc-line, #e1e5eb);
    border-radius: 8px;
}

.start-ticket-row form {
    margin: 0;
}

.start-ticket-link {
    display: grid;
    min-width: 0;
    color: inherit;
    text-decoration: none;
}

.start-ticket-link > strong {
    overflow: hidden;
    font-size: .75rem;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.start-ticket-meta {
    display: flex;
    align-items: center;
    gap: .35rem;
    margin-top: .2rem;
    color: var(--dc-muted-a11y, #667085);
    font-size: .62rem;
}

.start-ticket-meta .ticket-priority {
    padding: .1rem .3rem;
    font-size: .58rem;
}

/* Ticket workspace: calm hierarchy, progressive disclosure and the same language in the portal. */
.ticket-workspace, .ticket-portal-page { gap: 1.35rem; }
.ticket-page { --ticket-accent: #b84712; --ticket-soft: #fff5ec; }
.ticket-page-header { padding-block: .4rem .65rem; }
.ticket-page-header h1 { letter-spacing: -.035em; line-height: 1.15; font-weight: 750; }
.ticket-page-header p { font-size: .95rem; line-height: 1.65; }
.ticket-portal-ticket-header .ticket-status { align-self: flex-start; flex-shrink: 0; }
.ticket-eyebrow { font-size: .72rem; letter-spacing: .12em; margin-bottom: .65rem; }
.ticket-panel { border-radius: 16px; box-shadow: 0 3px 18px rgba(20, 32, 50, .035); padding: 1.35rem; }
.ticket-page .btn { border-radius: 9px; font-weight: 650; min-height: 38px; }
.ticket-page .form-control, .ticket-page .form-select { border-radius: 9px; min-height: 42px; font-size: .9rem; }
.ticket-page :is(a, button, input, select, textarea, summary):focus-visible { outline: 3px solid #235c99; outline-offset: 3px; }
.ticket-work-nav { display: flex; align-items: center; flex-wrap: wrap; gap: .35rem; border-bottom: 1px solid var(--dc-line, #e1e5eb); padding-bottom: .8rem; }
.ticket-work-nav .btn { border: 0; padding: .65rem 1rem; }
.ticket-work-nav .btn-outline-secondary { color: var(--dc-muted-a11y, #667085); }
.ticket-work-nav .btn-primary { background: var(--ticket-soft); color: var(--ticket-accent); box-shadow: inset 0 0 0 1px #f3d5bf; }
.ticket-next-card { display: flex; justify-content: space-between; align-items: center; gap: 1.4rem; border: 1px solid #eddcc9; border-left: 4px solid var(--ticket-accent); background: linear-gradient(110deg, var(--ticket-soft), var(--dc-panel, #fff)); padding: 1.2rem 1.4rem; border-radius: 14px; }
.ticket-next-card form { margin: 0; flex-shrink: 0; }
.ticket-next-card .ticket-eyebrow { margin-bottom: .3rem; }
.ticket-next-card h2 { font-size: 1.05rem; font-weight: 750; }
.ticket-next-reason { color: var(--dc-muted-a11y, #667085); font-size: .84rem; }
.ticket-stat { border-radius: 13px; padding: 1rem 1.1rem; gap: .4rem; }
.ticket-stat strong { font-size: 1.8rem; font-variant-numeric: tabular-nums; letter-spacing: -.045em; }
.ticket-stat span { font-size: .8rem; }
.ticket-tools-row { display: flex; flex-wrap: wrap; gap: .8rem; align-items: start; }
.ticket-disclosure { min-width: 0; }
.ticket-disclosure > summary { list-style: none; cursor: pointer; display: flex; align-items: center; gap: .5rem; color: var(--dc-ink, #172033); font-size: .85rem; font-weight: 700; padding: .5rem .15rem; }
.ticket-disclosure > summary::-webkit-details-marker { display: none; }
.ticket-disclosure > summary::before { content: '+'; color: var(--ticket-accent); font-size: 1.15rem; width: 1rem; text-align: center; flex-shrink: 0; }
.ticket-disclosure[open] > summary::before { content: '−'; }
.ticket-disclosure > summary span { color: var(--dc-muted-a11y, #667085); font-size: .77rem; font-weight: 400; }
.ticket-tools-row > details { flex: 1 1 210px; border-bottom: 1px solid var(--dc-line, #e1e5eb); }
.ticket-tools-row > details[open] { flex-basis: 100%; }
.ticket-tools-row > details:not([open]) summary span { display: none; }
.ticket-secondary-stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: .7rem; margin-block: 1rem; }
.ticket-secondary-stats strong { font-size: 1.2rem; }
.ticket-subpanel { padding: 1rem .2rem; }
.ticket-compact-filters { display: flex; align-items: start; gap: .65rem; flex-wrap: wrap; }
.ticket-compact-filters .ticket-search { flex: 1 1 250px; }
.ticket-filter-options { flex: 0 1 auto; }
.ticket-filter-options[open] { flex-basis: 100%; order: 2; }
.ticket-filter-options summary { min-height: 42px; }
.ticket-filter-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .65rem; padding: .7rem 0; }
.ticket-result-toolbar { margin-block: 1rem; }
.ticket-bulk-tools { padding: .3rem .5rem; margin-bottom: .8rem; background: var(--dc-soft, #f8f9fb); border-radius: 9px; }
.ticket-table { font-size: .86rem; }
.ticket-table th { text-transform: none; letter-spacing: 0; font-size: .76rem; background: var(--dc-soft, #f8f9fb); padding: .85rem .65rem; }
.ticket-table td { padding: 1.05rem .65rem; }
.ticket-table tr:hover { background-color: var(--dc-soft, #faf9f6); }
.ticket-title-link strong { font-size: .94rem; font-weight: 700; line-height: 1.45; }
.ticket-number { font-size: .7rem; font-weight: 650; color: var(--dc-muted-a11y, #667085); }
.ticket-rank-reason { font-size: .76rem; color: var(--dc-muted-a11y, #667085); margin-top: .5rem; }
.ticket-rank-reason > span { color: var(--ticket-accent); font-weight: 750; }
.ticket-badge-stack { display: grid; justify-items: start; gap: .4rem; }
.ticket-status, .ticket-priority { font-size: .73rem; padding: .3rem .6rem; font-weight: 650; }
.ticket-waiting-summary { color: #805213; font-size: .85rem; }
.ticket-empty { min-height: 285px; padding: 2rem 1rem; gap: .65rem; align-content: center; }
.ticket-empty strong { font-size: 1.2rem; letter-spacing: -.02em; }
.ticket-empty > span { max-width: 470px; font-size: .9rem; }
.ticket-empty .ticket-empty-mark { width: 52px; height: 52px; display: grid; place-items: center; font-size: 1.5rem; color: #296249; background: #edf6ee; border-radius: 18px; margin-bottom: .5rem; }
.ticket-form-options { margin-top: 1.35rem; padding-top: .6rem; border-top: 1px solid var(--dc-line, #e1e5eb); }
.ticket-form-actions { position: sticky; bottom: 0; background: var(--dc-panel, #fff); padding: 1rem; z-index: 2; box-shadow: 0 -5px 20px rgba(20, 32, 50, .04); }
.ticket-details-main .ticket-disclosure .ticket-section-heading { margin-top: 1rem; }
.ticket-description { font-size: .94rem; line-height: 1.8; max-height: 480px; overflow: auto; }
.ticket-status-form { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.ticket-status-form > .form-text, .ticket-status-form > [data-detail-resolution]:has(textarea) { grid-column: 1 / -1; }
.ticket-composer-switch { display: flex; flex-wrap: wrap; gap: .5rem; padding: 0; margin-bottom: 1rem; }
.ticket-composer-switch label { display: flex; align-items: center; gap: .4rem; padding: .55rem .7rem; background: var(--dc-soft, #f5f7f9); border: 1px solid var(--dc-line, #e1e5eb); border-radius: 8px; font-size: .8rem; }
.ticket-composer-switch label:has(:checked) { background: var(--ticket-soft); border-color: #d9a37a; color: #8d3d10; }
.ticket-composer { border: 1px solid var(--dc-line, #e1e5eb); padding: 1rem; border-radius: 12px; background: var(--dc-soft, #f8f9fb); margin-bottom: 1.2rem; }
.ticket-composer[hidden] { display: none !important; }
.ticket-composer.is-public { border-color: #b6ccd4; background: #f5fafb; }
.ticket-composer-footer { display: flex; justify-content: space-between; align-items: center; gap: 1rem; }
.ticket-composer-footer span, .ticket-communication-paused { font-size: .78rem; color: var(--dc-muted-a11y, #667085); }
.ticket-timeline-item { padding: 1rem; border-radius: 10px; border: 1px solid var(--dc-line, #e1e5eb); margin-top: .65rem; }
.ticket-timeline-item p { line-height: 1.7; }
.ticket-portal-shell { background: #f6f7f9; color: #172033; }
.ticket-portal-header { background: #fff; border-bottom: 1px solid #e1e5eb; }
.ticket-portal-brand { display: flex; align-items: center; gap: .8rem; font-weight: 750; color: #172033; text-decoration: none; }
.ticket-portal-brand small { display: block; font-size: .68rem; color: #667085; font-weight: 450; }
.ticket-brand-mark { display: grid; place-items: center; width: 38px; height: 38px; border-radius: 12px; background: #c54c0c; color: #fff; font-size: 1.5rem; }
.ticket-portal-page { max-width: 1140px; padding-top: 3rem; padding-bottom: 4rem; }
.ticket-portal-search { display: flex; gap: .6rem; }
.ticket-portal-search input { flex: 1; }
.ticket-portal-row { display: grid; grid-template-columns: minmax(0, 1fr) auto 22px; align-items: center; gap: 1.2rem; padding: 1.25rem .5rem; border-top: 1px solid #e9ecf1; text-decoration: none; color: inherit; }
.ticket-portal-row:hover { background: #fcfaf7; color: inherit; }
.ticket-portal-row h2 { margin: .25rem 0 .35rem; font-size: 1.05rem; font-weight: 700; line-height: 1.45; }
.ticket-portal-row p { margin: 0; color: #667085; font-size: .82rem; }
.ticket-row-arrow { color: #b84712; }
.ticket-portal-pagination { display: flex; justify-content: center; align-items: center; gap: 1rem; margin-top: 1.5rem; font-size: .85rem; }
.ticket-portal-detail { max-width: 950px; }
.ticket-portal-ticket-header h1 { font-size: clamp(1.5rem, 3vw, 2.25rem); letter-spacing: -.025em; }
.ticket-portal-ticket-header .small { line-height: 1.9; }
.ticket-portal-timeline { display: grid; gap: .85rem; }
.ticket-portal-message { background: #fff; border: 1px solid #e1e5eb; border-radius: 14px; padding: 1.2rem 1.4rem; }
.ticket-portal-message header { display: flex; justify-content: space-between; flex-wrap: wrap; gap: .5rem; font-size: .8rem; margin-bottom: .8rem; }
.ticket-portal-message time { color: #667085; }
.ticket-portal-message.is-original { border-top: 3px solid #bc4b16; }
.ticket-portal-message.is-event { border: 0; padding-block: .4rem; background: transparent; color: #526073; font-size: .85rem; }
.ticket-portal-message.is-support { border-left: 3px solid #60849a; }
.ticket-portal-message .ticket-comment-text { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.75; }
.ticket-portal-reply { border-top: 3px solid #bc4b16; }
@media (max-width: 1000px) {
    .ticket-details-grid { grid-template-columns: minmax(0, 1.5fr) minmax(250px, 1fr); }
    .ticket-filter-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .ticket-table { min-width: 820px; }
}
@media (max-width: 700px) {
    .ticket-page-header { flex-direction: column; }
    .ticket-page-header h1 { font-size: 1.7rem; }
    .ticket-stat-grid, .ticket-secondary-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .ticket-next-card { align-items: stretch; flex-direction: column; }
    .ticket-next-card button { width: 100%; }
    .ticket-tools-row { gap: .25rem; }
    .ticket-tools-row > details { flex-basis: 100%; }
    .ticket-details-grid, .ticket-status-form, .ticket-filter-grid { grid-template-columns: minmax(0, 1fr); }
    .ticket-panel { padding: 1rem; }
    .ticket-disclosure > summary { flex-wrap: wrap; }
    .ticket-composer-footer { align-items: stretch; flex-direction: column; }
    .ticket-portal-page { padding-top: 1.5rem; }
    .ticket-portal-row { grid-template-columns: minmax(0, 1fr) auto; gap: .6rem; }
    .ticket-portal-row .ticket-row-arrow { display: none; }
    .ticket-portal-message { padding: 1rem; }
    .ticket-portal-header .btn { font-size: .75rem; }
    .ticket-portal-brand small { display: none; }
}
@media (prefers-reduced-motion: reduce) { .ticket-page * { scroll-behavior: auto !important; transition: none !important; } }